In order to provide better service to our patrons, XJTLU Library holds the Library User Survey every year from 2015.

The primary objective of the survey is to provide the Library with a way to identify key patron concerns. More specifically, the survey aims to:

• assess how well the Library currently meets patrons’ study needs;

• identify, prioritise and manage the key issues affecting patrons and the areas for improvement;

• provide patrons with the opportunity to communicate openly and honestly with the management team of the Library.

Survey Report:

• Library User Survey 2015

• Library User Survey 2016

• Library User Survey 2017

• Library User Survey 2018

• Library User Survey 2019

• Library User Survey 2020