LibAI can answer simple questions about library resources and services. For research questions, we highly recommend you Ask a Librarian.

How was LibAI created?

LibAI is an AI assistant at XJTLU Library powered by XIPU AI. It draws on data from certain parts of the Library website, as well as from our FAQs. Please note that LibAI is not a research tool and does not include data from our Online Catalog or our Subject Guides.

Are the answers from LibAI trustworthy?

One of the known issues with all AI-based tools is the potential for incorrect, biased, and/or harmful information. Responses outside of the scope of the provided data, known as “hallucinations,” can also occur, as well as references to non-existent URLs. Library staff are actively monitoring and reviewing LibAI’s responses for quality control and continual improvement, and retraining happens every 24 hours. However, we still recommend you double-check all LibAI answers via the website or by chatting with library staff.

What about privacy?

We take privacy seriously at the Library. No personal information, beyond the chat logs, is kept by the system unless provided by you in the course of your LibAI conversation. However, we do not recommend sharing any personally identifiable information with LibAI.

Where can I learn more about generative AI?

Check out our tutorial.

How do I provide feedback about LibAI?

Please provide feedback or let us know of any problems or concerns via the LibAI Chatbot Feedback form.