Committed to driving service excellence, XJTLU Library engaged staff and students through the Library User Survey 2026 in May. With 1,457 responses collected university-wide via online and onsite channels, the resulting data provides a clear roadmap for aligning resources with user needs across SIP and XEC campuses.

Survey results indicate an overall satisfaction rate of 92.04% with library services. Top-performing areas include Water Dispensers, Opening Hours, Self-service Machines. Key priorities for improvement center on Indoor Temperature, Group Study Rooms, E-resources Access Speed, Off-campus Access, and Seat Reservation. Notably, workshops and self-service initiatives earned exceptional participant acclaim, as reflected in high satisfaction ratings for Workshops, LibAnswers, and Self-service Machines. Detailed findings are available in the full report.

The XJTLU Library extends its sincere appreciation to all survey participants. Your invaluable feedback directly shapes our service enhancements. Congratulations to the randomly selected gift recipients listed below:

DJI Osmo Action

Yingjia.Xu25

XJTLU Bear

Zixuan.Guo24

Xinhong.Yu25

Kai.Zhang25

Xinyun.Lai24

Jingan.Li23

XJTLU Bear Mini Plush

Jingyi.Gao25

Jiachen.Sun24

Jingyi.Feng2502

Shiqi.Zhao25

Vilia.Prajitna24

Wenzheng.Xu24

Yuanxin.Yang18

Yuhan.Shan24

Yuhang.Zhou25

Zesheng.Lu22

Congratulations to all winners!

We are deeply grateful for every respondent's contribution and look forward to seeing you in next year's survey!

XJTLU Library
22 June, 2026